Privacy Policy

Last Updated: Friday, May 22, 2026

This Privacy Policy explains how The Private Diaspora collects, uses, stores, shares, and protects personal information when you visit our website, apply for membership, become a member, contact us, attend events, use our services, request provider introductions, or otherwise interact with us.

By using our website, submitting an application, joining the membership, contacting us, or participating in The Private Diaspora network, you agree to the practices described in this Privacy Policy.

Important Legal Note: This Privacy Policy is a working business draft and should be reviewed by a qualified attorney before use. The Private Diaspora should obtain legal guidance regarding Ghanaian data protection law, international privacy laws, payment processing requirements, tourism-related data, member confidentiality, and any legal obligations that may apply based on where members are located.

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1. Company Information

Business Name: The Private Diaspora
Email: theprivatediaspora@gmail.com
Website: www.theprivatediaspora.com
Location: Accra, Ghana

The Private Diaspora operates as a private membership network providing concierge support, relocation guidance, private introductions, lifestyle resources, curated experiences, and access to trusted providers for people exploring, relocating to, living in, investing in, or building a meaningful life connected to Ghana.

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2. Our Privacy Commitment

Privacy is central to The Private Diaspora.

Members and applicants may share sensitive personal information with us, including relocation plans, family needs, travel dates, health or accessibility considerations, housing preferences, lifestyle needs, investment interests, business goals, and personal stories connected to Ghana.

We treat this information with care.

We do not sell member data.

We do not publicly share applications.

We do not use member stories, names, images, or private details for marketing without permission.

We use personal information to review applications, provide membership access, coordinate support, make trusted introductions, communicate with members, process payments, and improve the member experience.

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3. Information We Collect

We may collect personal information directly from you, automatically through our website, through payment processors, through communication platforms, or through third-party providers involved in your member experience.

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3.1 Information You Provide Directly

This may include:

• First and last name

• Email address

• Phone number

• WhatsApp number

• Current country

• Current city or region

• Nationality or country of origin, if provided

• Membership tier interest

• Application responses

• Relocation timeline

• Travel dates

• Ghana goals or vision

• Family or household information

• Accessibility needs

• Health-related notes you choose to provide

• Dietary restrictions or allergies

• Housing preferences

• Transportation needs

• Legal, visa, or residency support interests

• Healthcare navigation interests

• Business or investment interests

• Event or experience preferences

• Provider requests

• Payment and billing information

• Feedback, reviews, or testimonials

• Messages sent through email, forms, WhatsApp, SMS, social media, or other channels

3.2 Membership and Service Information

If you become a member, we may collect or create information related to your membership, including:

• Membership tier

• Start date

• Billing status

• Member notes

• Concierge requests

• Provider introduction history

• Event registrations

• Experience bookings

• Directory access activity

• Support communications

• Internal service notes

• Feedback about providers or experiences

3.3 Payment Information

Payments may be processed through third-party payment processors. We may receive limited payment-related information, such as:

• Payment confirmation

• Billing name

• Billing email

• Transaction amount

• Payment status

• Last four digits of a payment card, where provided by the processor

• Subscription status

• Invoice history

We do not intentionally store full credit card numbers unless directly required and securely handled by a qualified payment provider.

3.4 Website and Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Time spent on the website

• Referring website

• Click activity

• Form interaction data

• Cookies or tracking data

• General location information based on IP address

3.5 Information From Providers or Partners

If you request an introduction, attend an experience, book a service, or work with a third-party provider, we may receive information from that provider or partner, such as:

• Booking confirmation

• Service status

• Scheduling details

• Member feedback

• Provider concerns

• Incident reports

• Service completion notes

• Payment status, if relevant

Providers are independent businesses and may have their own privacy practices.

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4. Sensitive Information

Some information you choose to share may be sensitive, such as health-related details, accessibility needs, family information, travel plans, financial interests, investment goals, immigration-related concerns, or private relocation details.

We only request sensitive information when it is relevant to application review, member support, safety, accessibility, service coordination, provider introductions, event planning, or concierge support.

You should not submit sensitive information unless you are comfortable sharing it with us for those purposes.

We may share limited relevant sensitive information with trusted providers only when needed to support a service you requested, and where appropriate.

Examples include:

• Sharing dietary restrictions with a private chef

• Sharing mobility needs with a transportation provider

• Sharing appointment details with a driver

• Sharing health access preferences with a healthcare provider introduction

• Sharing family size with a realtor

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5. How We Use Your Information

We may use personal information to:

• Review membership applications

• Determine membership fit

• Communicate about applications and next steps

• Provide membership access

• Process payments and manage billing

• Coordinate concierge support

• Make provider introductions

• Provide relocation guidance

• Support housing, transportation, legal, healthcare, wellness, beauty, business, investment, or daily life requests

• Coordinate events and experiences

• Manage member community access

• Maintain the provider directory

• Personalize member support

• Respond to inquiries

• Send service-related updates

• Send marketing updates, if permitted

• Improve the website and membership experience

• Protect member safety and network integrity

• Prevent fraud, abuse, or misuse

• Enforce agreements and policies

• Comply with legal obligations

• Resolve disputes

• Maintain business records

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6. How We Share Your Information

We do not sell personal information.

We may share personal information only when needed to operate the business, provide services, coordinate member support, comply with law, or protect the network.

6.1 With Trusted Providers

If you request a service, introduction, experience, or concierge support, we may share relevant information with independent providers, such as:

• Drivers

• Realtors

• Attorneys

• Healthcare providers

• Wellness providers

• Beauty professionals

• Chefs

• Security providers

• Personal assistants

• Event providers

• Photographers

• Business consultants

• Investment-related professionals

• Other service providers relevant to your request

We share only the information reasonably needed for the requested service or introduction.

6.2 With Payment Processors

We may share information with payment processors to process membership fees, invoices, subscriptions, refunds, or other charges.

6.3 With Technology Providers

We may use third-party tools for website hosting, forms, email, CRM, scheduling, analytics, member portals, community platforms, file storage, messaging, automation, and customer support.

These providers may process information on our behalf.

6.4 With Legal, Compliance, or Professional Advisors

We may share information with attorneys, accountants, compliance consultants, insurers, or advisors when needed for business, legal, tax, insurance, or regulatory purposes.

6.5 For Safety, Legal, or Protection Purposes

We may disclose information if we believe it is necessary to:

• Comply with law

• Respond to lawful requests

• Protect member safety

• Prevent fraud or abuse

• Investigate misconduct

• Enforce agreements

• Protect Company rights

• Resolve disputes

• Address emergencies

• Protect providers, staff, partners, or the public

6.6 With Your Consent

We may share information when you give us permission.

This may include testimonials, photos, videos, member stories, case studies, interviews, public reviews, or promotional content.

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7. Provider Privacy Responsibilities

Providers in The Private Diaspora network are expected to protect member information and use it only for the service requested.

Providers are independent businesses and professionals. While we may require privacy standards in provider agreements, we do not control every provider’s internal systems, communications, or data handling practices.

Members should avoid sharing unnecessary sensitive information directly with providers and should review provider policies where applicable.

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8. International Data Transfers

Because The Private Diaspora may serve people from multiple countries and operate in Ghana, personal information may be transferred, stored, accessed, or processed in Ghana or other countries where our technology providers, payment processors, team members, or service providers operate.

By using our services, you understand that your information may be processed outside your country of residence.

We take reasonable steps to protect personal information consistent with this Privacy Policy and applicable law.

 

9. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website performance

• Understand visitor behavior

• Remember preferences

• Measure marketing effectiveness

• Support forms and site functionality

• Analyze traffic

• Improve user experience

• Deliver relevant content or ads, if used

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

A separate Cookie Policy may provide more detailed information.

 

10. Email, WhatsApp, SMS, and Other Communications

By submitting an application, contacting us, or becoming a member, you agree that we may contact you through email, phone, WhatsApp, SMS, social media messaging, member portal messages, or other communication channels regarding:

• Application review

• Membership status

• Payment and billing

• Provider introductions

• Concierge support

• Relocation coordination

• Event or experience updates

• Service reminders

• Policy changes

• Safety or urgent notices

• Member resources

• Marketing updates, if permitted

You may unsubscribe from marketing emails where available.

Transactional, membership, billing, service, safety, and support-related communications may still be sent as needed.

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11. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Application review

• Membership support

• Provider coordination

• Legal compliance

• Payment records

• Business operations

• Dispute resolution

• Safety and security

• Tax or accounting requirements

• Recordkeeping

Retention periods may vary based on the type of information, legal requirements, member status, and business needs.

If you request deletion of your information, we will review the request and delete or anonymize information where required and where legally or operationally possible.

Some records may need to be retained for legal, accounting, security, dispute, fraud prevention, or compliance purposes.

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12. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

These may include:

• Limited access to member information

• Secure account practices

• Password-protected systems

• Payment processing through third-party processors

• Confidentiality expectations for team members and providers

• Careful handling of sensitive details

• Internal access controls

No system, website, email platform, messaging app, or internet transmission is completely secure. You share information at your own risk, and you should avoid sending highly sensitive information through unsecured channels.

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13. Your Privacy Choices and Rights

Depending on where you live and what laws apply, you may have rights related to your personal information, such as the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to certain processing

• Withdraw consent where processing is based on consent

• Request limits on certain uses

• Request a copy of certain information

• Unsubscribe from marketing communications

To make a privacy request, contact us at:

theprivatediaspora@gmail.com

We may need to verify your identity before responding.

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14. Children’s Privacy

The Private Diaspora is not designed for children to use independently.

We do not knowingly collect personal information directly from children without parental or guardian consent.

If a parent or guardian provides information about a child for family relocation, travel, event, safety, accessibility, or service coordination purposes, that information will be used only for the relevant support requested.

Parents and guardians are responsible for providing accurate information and consent for minors participating in any services, experiences, or events.

 

15. Member Community Privacy

If members participate in private groups, member portals, WhatsApp groups, virtual events, in-person gatherings, or community spaces, they may voluntarily share information with other members.

Members are expected to respect confidentiality and follow community guidelines.

However, The Private Diaspora cannot fully control what other members may do with information you voluntarily share in community spaces.

Do not share information in community spaces that you do not want others to see.

 

16. Photos, Videos, Testimonials, and Member Stories

We respect member privacy.

We will not use your name, likeness, photo, video, testimonial, relocation story, family details, ceremony images, private home details, or personal journey for marketing without permission.

If we request permission, the terms may be provided through a separate media release, testimonial release, event waiver, or written consent.

At certain events, photography or videography may occur. Event-specific notices, releases, or opt-out options may apply.

 

17. Third-Party Links and Websites

Our website, emails, member portal, or provider directory may include links to third-party websites, platforms, booking tools, payment processors, social media pages, provider websites, or external resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

You should review the privacy policies of any third-party services you use.

 

18. Business Transfers

If The Private Diaspora is involved in a merger, acquisition, sale, restructuring, financing, transfer of assets, partnership transition, or business reorganization, personal information may be transferred as part of that transaction, subject to applicable law.

We will take reasonable steps to protect member information during any such transition.

 

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last Updated” date above.

Material changes may be communicated by email, website notice, member portal notice, or another appropriate method.

Your continued use of our website, membership, or services after changes are posted means you accept the updated Privacy Policy, unless otherwise required by law.

 

20. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

The Private Diaspora
Website: www.theprivatediaspora.com
Email: theprivatediaspora@gmail.com
Location: Accra, Ghana